Vision

We aspire to be the premier leader in debt recovery & customer service provider. Through strong collaborations, we provide clients with confidence, trust, and legal protection, ensuring maximum debt recovery. We prioritize elevating consumer experience through exceptional service.

Mission

We aim to be the industry’s most professional and efficient debt recovery company, delivering excellence in both recovery and consumer service.

Who are we

Established since 2021, VAS SOLUTION ASIA SDN BHD (1436097-H) is a premier Financial BPO and Licensed Debt Recovery agency in Malaysia. We specialize in end-to-end receivables management, acting in full accordance with local laws and regulations to ensure your brand reputation and financial interests are always protected.

As a dedicated BPO partner for the credit industry, we manage the critical stages of the payment lifecycle. Our team excels in Early-Stage Accounts Receivable (AR) management, utilizing professional customer service to resolve inquiries and prompt payments before they become delinquent. By integrating BPO efficiencies with expert recovery strategies, we minimize turnaround times and significantly reduce operational costs for our clients.

Our commitment to excellence is unmatched in the industry. We maintain a high-standard quality management system, continually optimizing our business processes to enhance recovery rates and client satisfaction. Trust VAS SOLUTION ASIA for a professional, compliant, and results-driven approach to Financial BPO and Debt Recovery.

Our Clientele

Corporate Details

Name of Company VAS SOLUTION ASIA SDN BHD
Number of Registration 202101035797 (1436097H)
Type of Business Ownership PRIVATE LIMITED COMPANY
(SDN BHD)
Date of Establishment OCTOBER 28, 2021
Main Office A4, OUG PARKLANE, 2-49, JALAN 1/52, TAMAN OVERSEAS UNION, 58200 KUALA LUMPUR
Business Activities COLLECTION AGENCIES AND CREDIT BUREAUS, CALL CENTRE, CONSUMER CUSTOMER SERVICE AND TRAINING & EMPOWERMENT
Office Number
Telephone Number
+03-6416 3226
‎‎+60 3-89664019
Email admin@vassolutionasia.com

Our list of services

FINANCIAL BPO & RECEIVABLES MANAGEMENT

VAS Solution Asia Sdn Bhd takes pride in delivering exceptional Financial BPO services that go beyond traditional collections. Our dedicated team is committed to providing an unparalleled experience for businesses that rely on our innovative Value-Added Services (VAS) to manage their credit lifecycles.

At VAS Solution Asia, we understand that effective recovery begins with professional and proactive engagement. Our Financial BPO support is designed to:

  • Manage Early Arrears: Identifying and resolving payment delays at the earliest possible stage.
  • Address Inquiries: Providing clear, compliant communication regarding outstanding balances and payment arrangements.
  • Protect Brand Reputation: Enhancing overall satisfaction by resolving issues through customer-centric problem solving.

By choosing VAS Solution Asia, you gain access to cutting-edge financial outsourcing solutions and a dedicated support team committed to your bottom line. Experience the difference with a Financial BPO partner that puts your business stability first.

Early Resolution

Compliant Outreach

Account Analytics

Operational Efficiency

Proactive Support

Seamless Integration

Consumer Customer Service

VAS Solution Asia Sdn Bhd takes pride in delivering exceptional consumer customer service that goes beyond expectations. Our dedicated team is committed to providing an unparalleled experience for our valued customers who rely on our innovative Value-Added Services (VAS) solutions.

At VAS Solution Asia, we understand the importance of prompt and effective customer support. Our consumer customer service is designed to address inquiries, resolve issues, and enhance overall satisfaction.

In choosing VAS Solution Asia, you not only gain access to cutting-edge VAS solutions but also a dedicated and customer-centric support team that is committed to your satisfaction. Experience the difference with our consumer customer service that puts you first.

User Education

Expert Assistance

Personalized Support

Problem Resolution

Responsive Communication

Expert Assistance

Credit Recovery Management Services

We understand that each financial situation is unique, which is why we offer personalized strategies to effectively address credit challenges for both individuals and businesses. Our dedicated team navigates the complexities of credit recovery, ensuring a tailored approach that maximizes results.

At the heart of our service is expert negotiation and unwavering legal compliance. Let us handle negotiations with creditors on your behalf, prioritizing transparent communication while strictly adhering to legal standards. This commitment ensures your peace of mind throughout the credit recovery process.

Beyond recovery, VAS Solution Asia is dedicated to empowering our clients with the knowledge and tools needed for long-term financial well-being. Our Credit Recovery Management Service not only resolves immediate credit challenges but also focuses on equipping you with the skills to maintain a robust credit profile. Trust VAS Solution Asia as your partner in building a resilient financial future.

Dunning and Monitoring

Mass Collection

Professional Correspondence

Final Notice Stationery

Customized Collection System

Risk Management

Debt Management Consultancy

Payment Collection Arrangement

Searches and Credit Reporting

Investigation Services & Legal Services

Technology

Summary Progress Report

“The management maintains strategic and stringent quality control method to continually improve our service”

Projects

Satisfied Clients

Ongoing Projects

Cups Of Coffee

Let’s Start Something new
Say Hello!

Let us deal with your customer; it preserves the relationship that exists between you and your customer.

Main Office

A4, OUG PARKLANE, 2-49, JALAN 1/52, TAMAN OVERSEAS UNION, 58200 KUALA LUMPUR

Branch Office

BLOCK B-1-3A-JALAN PJS 8/15 ARENA MENTARI 46150 PETALING JAYA SELANGOR DARUL EHSAN

Branch Office

No.1280, Level 12 Block A1, Leisure Commerce Square, No.9, Jalan PJS 8/9, 46150 Petaling Jaya Selangor.

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